Store Support

The Home Depot; Monument (CO); On-site; USD 23,000 - 25,000; Full time

Job summary

The Home Depot in Monument, CO is seeking Associates for Store Support roles focused on delivering a high level of customer satisfaction through order fulfillment and operational support. Positions may involve assisting customers in the lot, answering product status questions, and performing administrative duties with limited supervision.

Starting pay ranges from $16.50 to $18.50 per hour, with variations based on position and location.

Responsibilities

• Assist customers with order fulfillment and store inquiries.
• Support non-sales functions and handle administrative tasks as needed.
• Coordinate with associates and vendors to maintain store operations.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator and Customer Service Representative.

Applications are accepted on an ongoing basis

City

MONUMENT

State

CO

Job Type

Store Support

Pay Range

$16.50 - $18.50

Pay Range Details

Starting pay may vary based on factors including, but not limited to, position offered and location.