Store Support

The Home Depot; Highlands Ranch (CO); On-site; USD 26,000 - 29,000; Full time

Job summary

The Home Depot in Highlands Ranch, CO is seeking Store Support associates to provide a range of non-sales functions, including order fulfillment, cashiering, and customer assistance. You will work with store staff to ensure timely service and accurate processes, with an emphasis on customer satisfaction.

Applications are accepted on an ongoing basis for positions such as Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Qualifications

• Non-sales functions including order fulfillment, customer assistance, and administrative services.
• Must work cooperatively with associates, vendors, carriers; time management and integrity.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and answer questions on product order status.
• Handle cash management or program compliance.
• Support store operations with supervision and attention to detail.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis

City

HIGHLANDS RANCH

State

CO

Job Type

Store Support

Pay Range

$19.00 - $21.00

Pay Range Details

Starting pay may vary based on factors including, but not limited to, position offered and location.