Store Support

The Home Depot; Loveland (CO); On-site; USD 24,000 - 27,000; Full time

Job summary

The Home Depot in Loveland, CO is seeking Store Support associates to help ensure an outstanding customer order fulfillment experience. You may assist customers in the lot, provide administrative services, answer questions on product order status, and direct customers to departments and merchandise.

Positions include Office Associate and Order Fulfillment Associate with focus on accuracy, efficiency, and customer service. Ongoing applications and varying starting pay reflect location and role.

Qualifications

• Responsibilities include assisting customers with order status, directing customers to store departments or merchandise, and handling simple customer questions.
• Must be detail-oriented with proven time management and integrity.

Responsibilities

• Support customers in non-sales functions, including order fulfillment and store operations.
• Coordinate with associates and vendors to ensure smooth customer experience and store objectives.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis

City

LOVELAND

State

CO

Job Type

Store Support

Pay Range

$17.50 - $19.50

Pay Range Details

Starting pay may vary based on factors including, but not limited to, position offered and location.