Store Support

The Home Depot; Jasper (AL); Presencial; USD 28.000 - 36.000; Tempo integral

Resumo da vaga

The Home Depot in Jasper, GA is seeking a Store Support Associate to help ensure an outstanding customer order fulfillment experience. This role may involve assisting customers in the lot, providing administrative services, and handling various non-sales tasks with attention to detail and integrity.

You'll work with associates, vendors, and store leadership to meet store objectives while delivering friendly, efficient service and accurate information on product order status and availability.

Responsabilidades

• Assists in order fulfillment and customer service tasks.
• Provides administrative support and non-sales functions as needed.
• Interacts with customers or vendors for order status and service questions.
• Maintains cash handling or program compliance where applicable.
• Supports store objectives and collaborates with other associates and departments.

Descrição da vaga

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

JASPER

State

GA

Job Type

Store Support