Store Support

The Home Depot; Greenwood Village (CO); On-site; USD 25,000 - 28,000; Full time

Job summary

The Home Depot in Greenwood Village, CO is seeking Store Support associates. These roles focus on non-sales functions that keep the store running smoothly, including order Fulfillment, lot assistance, and basic administrative tasks.

As a Store Support Associate, you will help customers with order status, direct them to departments, handle cash-related duties as needed, and collaborate with vendors and fellow associates to meet store objectives with integrity and time-management discipline.

Qualifications

• Non-sales functions experience preferred.
• Strong customer service orientation.
• Ability to manage time and multitask effectively.

Responsibilities

• Assist customers with order status and inquiries.
• Support order fulfillment and store operations.
• Provide basic administrative services and record-keeping.
• Collaborate with vendors and associates to meet store objectives.

Skills

Customer service

Time management

Attention to detail

Cash handling

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

GREENWOOD VILLAGE

State

CO

Job Type

Store Support

Pay Range

$18.50 - $20.50

Pay Range Details

Starting pay may vary based on factors including, but not limited to, position offered and location.