Store Support

The Home Depot; Bloomington (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

The Home Depot in Bloomington, MN is seeking a Store Support associate to assist with order fulfillment, customer questions, and administrative tasks. This role supports store operations and ensures excellent customer service; you will work with associates, vendors, and customers with limited supervision.

Ideal candidates are detail-oriented, have strong time-management skills, and demonstrate integrity while helping customers locate departments and complete transactions.

Qualifications

• Previous retail or customer service experience preferred.
• Strong attention to detail and time management.
• Ability to work with minimal supervision.

Responsibilities

• Assist customers with order status and directions.
• Support in-store operations and cash handling as needed.
• Provide administrative support to store teams.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

BLOOMINGTON

State

MN

Job Type

Store Support

Pay Range

$16.50 - $18.50