Store Support

The Home Depot; East Lake-Orient Park (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

The Home Depot in Florida is seeking Associates in Store Support for various non-sales functions. The role involves ensuring top customer order fulfillment and assisting customers within the store. You may also provide administrative services and ensure compliance with cash management.

Candidates must work cooperatively with other associates, vendors, and maintain focus on operational objectives. Strong attention to detail, time management skills, and integrity are essential for success.

Qualifications

• Detail-oriented with proven time management skills.
• Ability to work cooperatively with others and vendors.
• Demonstrate high levels of integrity at all times.

Responsibilities

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and program compliance.

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.