Store Support

The Home Depot; Compton (CA); On-site; USD 33,000 - 42,000; Full time

Job summary

The Home Depot in Compton, CA is seeking Associates in Store Support to help ensure fast, friendly service and accurate order fulfillment. The role may involve assisting customers in the lot, answering questions about product status, and providing administrative support with a focus on store operations.

Successful candidates are detail-oriented, reliable, and capable of working with team members and vendors with minimal supervision while delivering an outstanding customer experience.

Qualifications

• Ability to assist customers in a fast-paced retail environment.
• Detail-oriented with strong time management skills.
• Willingness to work flexible shifts.

Responsibilities

• Assist customers in store and lot areas to locate products and answer questions.
• Support order fulfillment and related cashier operations as needed to ensure accuracy and timeliness.
• Provide administrative support and help ensure compliance with store policies and procedures.

Job description

Job Description

Position Purpose:

82722BR

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.