Store Support

The Home Depot; Charlotte (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Home Depot in Charlotte, NC is seeking Store Support associates to handle a variety of non-sales tasks including order fulfillment, customer assistance, and administrative services. Workflows include directing customers to store departments or answering product order status questions, while collaborating with other associates, vendors, and carriers to ensure a seamless shopping experience.

Successful candidates are detail-oriented, able to work with minimal supervision, and dedicated to

Responsabilidades

• Assist customers with order status and in-store inquiries.
• Support the order fulfillment process and merchandise location.
• Provide administrative support and cash handling as needed.

Descripción del empleo

Job Description

Position Purpose:Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

CHARLOTTE

State

NC

Job Type

Store Support