Store Support

The Home Depot; Chesterfield (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Chesterfield, MO is seeking Store Support associates to handle a variety of non-sales tasks. Roles include Office Associate, Order Fulfillment, Lot Associate, and Customer Service Representative, with opportunities to interact with customers and vendors as needed.

These positions emphasize teamwork, accuracy, and efficiency to support store operations and ensure customer satisfaction in a fast-paced environment.

Qualifications

• Associates in Store Support positions are responsible for non-sales functions.
• May assist customers in the lot or provide administrative services.
• Direct customer or vendor interaction is sometimes required.
• Contribute to customer satisfaction and store objectives.
• Specific roles include Office Associate, Order Fulfillment, Lot Associate, and Customer Service Representative.

Responsibilities

• Associates in Store Support positions are responsible for a variety of non-sales functions.
• This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services.
• Direct customer or vendor interaction is sometimes required for these positions.
• These positions play a critical role in ensuring the highest level of customer satisfaction.
• Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

CHESTERFIELD

State

MO

Job Type

Store Support