Store Support

The Home Depot; Atlanta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

A leading home improvement retailer in Atlanta is looking for associates in Store Support positions. Responsibilities include ensuring excellent customer order fulfillment, assisting customers, and providing administrative services. Candidates must be detail-oriented, work well with minimal supervision, and possess strong time management skills. Various roles such as Office Associate and Lot Associate are available. Join a team that values integrity and customer satisfaction while supporting operational objectives.

Qualifications

• Detail-oriented and able to work with little supervision.
• Proven time management skills.
• Demonstrates a high level of integrity.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Direct customers to store departments and answer product order status questions.

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.