Store Supervisor — Lead Team, Drive Service & Compliance

TD Bank Group (TD); Amherst (MA); On-site; USD 33,062 - 46,149; Full time

Job summary

TD Bank Group (TD) is looking for a supervisor in Amherst, Massachusetts to lead a team in delivering exceptional customer service and meeting sales objectives. The role includes supervising day-to-day activities and engaging customers regarding loan products.

A successful candidate will have experience in customer service or sales, effective communication skills, and a strong ability to lead a team. Join TD Bank to drive operational excellence and maintain compliance while creating memorable customer experiences.

Qualifications

• 2+ years related experience in customer service or sales.
• Proven ability to meet and exceed customer expectations.
• Previous supervisory experience is preferred.

Responsibilities

• Supervise day-to-day team activities.
• Engage in customer conversations about loan products.
• Drive operational excellence and compliance.

Skills

Customer relationship management tools

Effective verbal and written communication

Strong organization skills

Ability to supervise and lead others

Financial literacy

Education

HS Diploma or GED

Undergraduate degree (preferred)

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank Group (TD) is looking for a supervisor in Amherst, Massachusetts to lead a team in delivering exceptional customer service and meeting sales objectives. The role includes supervising day-to-day activities and engaging customers regarding loan products.

A successful candidate will have experience in customer service or sales, effective communication skills, and a strong ability to lead a team. Join TD Bank to drive operational excellence and maintain compliance while creating memorable customer experiences.