Store Leader: Operations & Customer Experience

TD Bank Group (TD); Massachusetts; On-site; USD 33,062 - 46,149; Full time

Benefits offered by this job

Career development programs

Health and wellness benefits

Paid time off

Job summary

TD Bank Group (TD) in South Yarmouth, Massachusetts, seeks a Team Leader to oversee daily operations and ensure excellent customer service. This role involves managing a team, delivering consultative customer experiences, and maintaining operational compliance.

The ideal candidate should demonstrate strong decision-making, multitasking abilities, and proficiency in relevant software tools. TD offers a supportive environment for career development and growth opportunities.

Qualifications

• Strong judgment and decision-making skills in problem-solving.
• Ability to multitask and maintain order in a busy environment.
• Proficiency in using software tools relevant to role responsibilities.

Responsibilities

• Supervises daily activities ensuring operational excellence.
• Delivers tailored customer service through consultative support.
• Trains and mentors the Store team in sales and customer experiences.

Skills

Sound judgment in decision making

Ability to multi-task

Knowledge of Outlook, Lotus Notes, Word and Excel

Ability to supervise and lead others

Effective customer complaint resolution

Job description

TD Bank Group (TD) in South Yarmouth, Massachusetts, seeks a Team Leader to oversee daily operations and ensure excellent customer service. This role involves managing a team, delivering consultative customer experiences, and maintaining operational compliance.

The ideal candidate should demonstrate strong decision-making, multitasking abilities, and proficiency in relevant software tools. TD offers a supportive environment for career development and growth opportunities.