Store Supervisor - Lead Customer Service & Ops

TD Bank; Rowley (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and well-being benefits

Career development opportunities

Competitive salary and compensation package

Job summary

TD Bank is seeking a Store Supervisor in Rowley, Massachusetts. The role involves supervising daily activities, ensuring operational excellence, and driving customer engagement. The ideal candidate should have previous supervisory experience and a strong background in customer service and sales.

This role requires strong communication skills and the ability to lead a team effectively, fostering a positive customer experience while achieving sales objectives. Compensation ranges from $24.00 to $33.50 per hour.

Qualifications

• 2+ years related experience working with customers and or sales in any capacity.
• Strong judgment in decision making and problem solving.
• Ability to supervise and lead others.

Responsibilities

• Supervise day-to-day team activities to ensure operational excellence.
• Engage in conversations with customers about loan products.
• Lead and develop the team on delivering effective customer service.

Skills

Customer service

Sales skills

Organizational skills

Communication skills

Education

High School Diploma or GED

Undergraduate degree (preferred)

Tools

Outlook

Word

Excel

Job description

TD Bank is seeking a Store Supervisor in Rowley, Massachusetts. The role involves supervising daily activities, ensuring operational excellence, and driving customer engagement. The ideal candidate should have previous supervisory experience and a strong background in customer service and sales.

This role requires strong communication skills and the ability to lead a team effectively, fostering a positive customer experience while achieving sales objectives. Compensation ranges from $24.00 to $33.50 per hour.