Store Supervisor: Lead, Coach & Elevate Customer Experience

Vans; Atlantic City (NJ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

VF Benefits

Job summary

Vans is seeking a Retail Store Supervisor in Atlantic City, NJ to support the store leadership team and drive a best-in-class customer experience. You will coach associates, supervise daily operations, and contribute to profitability while upholding brand standards and an inclusive culture.

The role requires 1+ years in retail or store leadership, a high school diploma, and strong communication. You’ll thrive in a fast-paced environment and stay focused on delivering exceptional service.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Result-driven

Coaching & leadership

Communication skills

Adaptability

Independent worker

Tech literacy

Physical stamina

Education

High School Diploma

Tools

Retail software tools

Job description

Vans is seeking a Retail Store Supervisor in Atlantic City, NJ to support the store leadership team and drive a best-in-class customer experience. You will coach associates, supervise daily operations, and contribute to profitability while upholding brand standards and an inclusive culture.

The role requires 1+ years in retail or store leadership, a high school diploma, and strong communication. You’ll thrive in a fast-paced environment and stay focused on delivering exceptional service.