Store Supervisor & Keyholder — Guest Experience Leader

Ace Hardware; Seffner (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Ace Hardware Corporation seeks a motivated Supervisor/Key Holder to support store leadership in Seffner, FL. You will supervise staff, open/close shifts, assist with merchandising, and ensure superb customer service.

You will also handle shipments, cash, and loss prevention while maintaining a welcoming, organized store environment. Ideal candidates bring at least 1 year of retail management experience and strong communication skills.

Qualifications

• At least 1 year of retail management experience.
• Strong leadership and interpersonal skills.
• Verbal and written communication abilities.

Responsibilities

• Assist in the management of the store and staff.
• Open and/or close the store.
• Maintain awareness of products, promotions and ads.
• Receive and process shipments.
• Adhere to loss prevention and inventory control procedures.
• Maintain a clean, orderly sales floor.
• Greet customers and provide a positive experience.
• Handle sales transactions and cash accountability.
• Lead and train department staff; supervise associates.
• Collaborate with managers to achieve store goals.
• Ensure store performance and operations in absence of managers.
• Demonstrate customer service culture across departments.

Skills

Leadership

Communication

Customer service

Mentoring

Inventory management

Merchandising

Cash handling

Job description

Ace Hardware Corporation seeks a motivated Supervisor/Key Holder to support store leadership in Seffner, FL. You will supervise staff, open/close shifts, assist with merchandising, and ensure superb customer service.

You will also handle shipments, cash, and loss prevention while maintaining a welcoming, organized store environment. Ideal candidates bring at least 1 year of retail management experience and strong communication skills.