Store Supervisor & Key Holder — Lead Team & Service

Ace-Hardware; Seffner (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Ace Hardware is seeking a Supervisor/Key Holder to lead store operations with a strong focus on customer service in Seffner, FL. This role combines sales leadership with hands-on management, greeting customers and guiding staff to deliver a friendly shopping experience.

Ideal candidates have at least 1 year of retail management, excellent communication and leadership skills, and the ability to train and mentor team members while ensuring store standards and loss prevention procedures are

Qualifications

• At least 1 year of retail management experience.
• Excellent communication, interpersonal and leadership skills.
• Ability to mentor and develop staff and uphold store standards.

Responsibilities

• Assist in the management of the store and staff.
• Open and/or close the store.
• Maintain awareness of products, promotions and advertisements.
• Receive and process shipments.
• Adhere to loss prevention, inventory control and compliance procedures.
• Maintain a clean and orderly sales floor.
• Greet customers and provide a positive experience for customers and employees.
• Lead training and oversee cash handling to ensure accuracy.
• Collaborate with other managers on store goals and performance.

Skills

Leadership

Communication

Relationship building

Customer service

Job description

Ace Hardware is seeking a Supervisor/Key Holder to lead store operations with a strong focus on customer service in Seffner, FL. This role combines sales leadership with hands-on management, greeting customers and guiding staff to deliver a friendly shopping experience.

Ideal candidates have at least 1 year of retail management, excellent communication and leadership skills, and the ability to train and mentor team members while ensuring store standards and loss prevention procedures are