Store Supervisor: Elevate Service, Lead & Grow

Vans; Frisco (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional client experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

In partnership with the Store Manager, you will help maximize profits, foster an inclusive culture, and thrive in a fast-paced retail environment while mentoring teammates and delivering outstanding service.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on experience valued.
• Proven ability to drive results through store teams and exceed sales/profit goals.
• Strong verbal and written communication skills across all levels.
• Solution-oriented and adaptable in a fast-paced retail environment.
• Able to manage shifting priorities and work independently.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer engagement

Coaching

Leadership

Merchandising

Inventory management

Training & onboarding

Visual merchandising

Loss prevention

Communication

Education

High School Diploma or equivalent

Tools

Retail software

Word processing

Spreadsheets

Job description

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional client experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

In partnership with the Store Manager, you will help maximize profits, foster an inclusive culture, and thrive in a fast-paced retail environment while mentoring teammates and delivering outstanding service.