Store Supervisor: Drive Sales & Customer Experience

Colonial Group; Asheville (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Colonial Group is seeking a Supervisor to support the management team and help deliver an exceptional shopping experience in our Asheville store. You will help manage daily operations, train and motivate staff, and ensure store standards and excellent customer service.

You will lead by example on product knowledge, selling skills, and brand standards while maintaining a positive team environment and meeting sales goals. This role requires flexibility, reliability, and a commitment to our values.

Qualifications

• Demonstrates competitive spirit and desire to win.
• Team player with an entrepreneurial spirit.
• Operates with a sense of urgency and completes responsibilities.
• Able to adapt to change and takes on more responsibilities.

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Competitive spirit

Team player

Sense of urgency

Adapt to change

Self-motivated growth

Job description

Colonial Group is seeking a Supervisor to support the management team and help deliver an exceptional shopping experience in our Asheville store. You will help manage daily operations, train and motivate staff, and ensure store standards and excellent customer service.

You will lead by example on product knowledge, selling skills, and brand standards while maintaining a positive team environment and meeting sales goals. This role requires flexibility, reliability, and a commitment to our values.