Store Supervisor: Customer Experience & Growth

VF Outdoor; Annapolis (MD); On-site; USD 27,000 - 36,000; Part time

Job summary

VF Outdoor is seeking a Supervisor for its Annapolis, MD location. The role focuses on leading the store team, driving sales, and delivering exceptional customer service in a fast-paced retail environment.

The position requires 1+ years of retail or leadership experience, strong communication, and the ability to coach and supervise a diverse team. It offers part-time or limited-term status with incentives and growth opportunities.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent required.
• Strong verbal and written communication skills; ability to influence across all levels.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.

Skills

Retail leadership

Customer engagement

Coaching

Team supervision

Communication

Inventory management

Education

High School Diploma

Job description

VF Outdoor is seeking a Supervisor for its Annapolis, MD location. The role focuses on leading the store team, driving sales, and delivering exceptional customer service in a fast-paced retail environment.

The position requires 1+ years of retail or leadership experience, strong communication, and the ability to coach and supervise a diverse team. It offers part-time or limited-term status with incentives and growth opportunities.