Store Shift Supervisor — Lead Ops & Customer Service

CVS Pharmacy; Novi (MI); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Pharmacy is seeking a full-time Shift Supervisor in Novi, Michigan, to support store management in driving performance and excellent customer service. The Shift Supervisor will lead staff, ensure smooth operations, and handle customer relations.

Qualifications include deductive reasoning and advanced communication skills, with a High School diploma preferred. Key responsibilities include supervising store crew, maintaining customer confidentiality, and promoting a positive shopping experience.

This position offers a pay range of $16.50 - $24.00 per hour with a comprehensive benefits package.

Qualifications

• Ability to work a flexible schedule including early morning, overnight, and weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Supervise the store’s crew and ensure smooth operations.
• Assist customers with their questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Pharmacy is seeking a full-time Shift Supervisor in Novi, Michigan, to support store management in driving performance and excellent customer service. The Shift Supervisor will lead staff, ensure smooth operations, and handle customer relations.

Qualifications include deductive reasoning and advanced communication skills, with a High School diploma preferred. Key responsibilities include supervising store crew, maintaining customer confidentiality, and promoting a positive shopping experience.

This position offers a pay range of $16.50 - $24.00 per hour with a comprehensive benefits package.