Store Shift Supervisor

Horizon Goodwill; Allegany Grove (MD); On-site; USD 18,000 - 25,000; Full time

Job summary

Horizon Goodwill is seeking a Store Shift Supervisor to manage store operations during the assigned shift, assisting management to ensure efficient performance across sales, merchandising, pricing, and paperwork.

The role involves supervising staff, arranging displays, handling customer service and complaints, maintaining safety, processing donations, and completing documentation. Prior retail experience and reliable transport are required.

Qualifications

• High school diploma or equivalent required.
• Retail experience of at least 1 year preferred.
• Reliable transportation and ability to pass pre-employment screenings.

Responsibilities

• Assist with supervising store personnel.
• Arrange store windows, displays, and promotions.
• Sell merchandise and provide customer service; resolve complaints per policy.
• Maintain clean, safe, and organized store premises.
• Handle cash, perform reconciliation, and make deposits per policy.
• Receive donations and transport to designated area.
• Complete required administrative and clerical tasks.

Skills

Customer service

Cash handling

Merchandising

Pricing and markdowns

Store operations

Supervisory experience

Education

High School Diploma or equivalent

Tools

Cash register system

Job description

$15.75 Hourly RateJob Summary:The Store Shift Supervisor is responsible for the store operations during the assigned shift assisting store management to ensure efficient operation which shall include, but not be limited to: sales, merchandising, pricing, maintenance display, and related paperwork.Essential Functions:Assist with supervising store personnel.Assist with arranging store windows, store displays, and promotional activities.Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.Follow all required safety and security procedures.Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.Receive and verify merchandise incoming to the location from warehouse and vendors.Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.Perform administrative and clerical duties of store operation.Receive donations and transport to designated area.Participate in training as required.Perform all other duties as assigned.Minimum Requirements:High School Diploma or equivalent required.At least one-year retail experience required.Reliable transportation.Ability to pass pre-screenings such as background or drug screenings.Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.Potential Career Paths:Assistant ManagerStore ManagerAssociate Director of RetailDirector of Retail