Store Shift Leader: Drive Service & Store Performance

Walgreens; New York, Northern (NY, KY); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Duane Reade in New York is seeking a dynamic Shift Leader to join our store management team. The role involves overseeing operations in the absence of the assistant manager and guiding a team to deliver strong customer service.

You will manage cash, inventory, and staff performance while ensuring compliance with labor laws and company policies. This position offers a fast-paced environment and opportunities to develop store leadership skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Six months of prior work experience with Duane Reade, with a performance evaluation on file or one year of prior retail work experience as a retail key carrier or shift leader.
• Willingness to work flexible schedule, including evening and weekend hours.
• “Achieves expectations” rating on last performance review.

Responsibilities

• Manage and track store financial performance, cash control, inventory, safety, customer service and management of entire staff.
• Support assistant manager in the execution of all company initiatives.
• Lead by example and ensure the entire staff is providing superior customer service.
• Ensure price integrity is maintained to comply with weights and measures.
• Ensure compliance to applicable labor laws, legal requirements, company policy, and the collective bargaining agreement.
• Maintain positive working relationships with direct reports, peers, vendors, union officials, and corporate office personnel.
• Ensure marketing initiatives, plano-grams, and store conditions are compliant with the corporate standard.
• Prioritize, plan and coordinate work activities for the entire staff using effective time management skills.
• Ensure store is well stocked and product is rotated accordingly using a state of the art replenishment system.
• Establish and maintain a friendly hospitable harassment-free work environment.
• Motivate and lead others to perform a variety of tasks that all lead to one common objective.

Skills

English fluency

Job description

Duane Reade in New York is seeking a dynamic Shift Leader to join our store management team. The role involves overseeing operations in the absence of the assistant manager and guiding a team to deliver strong customer service.

You will manage cash, inventory, and staff performance while ensuring compliance with labor laws and company policies. This position offers a fast-paced environment and opportunities to develop store leadership skills.