Store Shift Lead: Lead Customer Experience & Ops

Walgreens; North Bellmore (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York area seeks a customer-focused leader to help run daily operations. You will open/close the store when management is absent, manage cash handling, refunds, and pricing, and ensure a delightful customer experience across the sales floor and stock room.

The role includes assisting with inventory control, displays, promotions, and vendor deliveries, while coaching teammates and upholding store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Able to open/close store in absence of management.

Responsibilities

• Open and close the store in absence of management.
• Handle cash, refunds, and pricing tasks.
• Provide exceptional customer service and assist with inventory and displays.
• Assist with vendor deliveries and backroom operations.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Tools

Cash registers

Store systems

Inventory management

Job description

Walgreens in New York area seeks a customer-focused leader to help run daily operations. You will open/close the store when management is absent, manage cash handling, refunds, and pricing, and ensure a delightful customer experience across the sales floor and stock room.

The role includes assisting with inventory control, displays, promotions, and vendor deliveries, while coaching teammates and upholding store policies.