Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Deer Park (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York region is seeking a Customer Experience teammate to open the store when management is absent, perform required cash handling, and ensure all systems start-up and floor readiness for the business day.

The role also involves processing returns and refunds, managing price changes and sign displays, and helping maintain inventory accuracy while delivering a distinctive customer experience and supporting vendor deliveries.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and system startups.
• Completes product returns, refunds, cash drops, and provides change at the registers.
• Models and delivers a distinctive and delightful customer experience.
• Assists with pricing changes, signage, and basic store merchandising.
• Maintains accurate inventory counts and ensures stock in all areas is organized.

Job description

Walgreens in New York region is seeking a Customer Experience teammate to open the store when management is absent, perform required cash handling, and ensure all systems start-up and floor readiness for the business day.

The role also involves processing returns and refunds, managing price changes and sign displays, and helping maintain inventory accuracy while delivering a distinctive customer experience and supporting vendor deliveries.