Store Shift Lead: Customer Experience & Operations

Walgreens; Elmont (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Walgreens in New York is seeking a capable team member to open/close the store when management is absent, manage cash and point-of-sale tasks, and assist customers with products and services. You will ensure the floor and stock room are ready for business and support deliveries through back-door access.

The role emphasizes delivering a high-quality customer experience, maintaining exact cash handling and register accuracy, and working with the team to meet daily goals.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including all required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Retail leadership

Customer service

English proficiency

Cash handling

Education

High school diploma

Tools

POS systems

Job description

Walgreens in New York is seeking a capable team member to open/close the store when management is absent, manage cash and point-of-sale tasks, and assist customers with products and services. You will ensure the floor and stock room are ready for business and support deliveries through back-door access.

The role emphasizes delivering a high-quality customer experience, maintaining exact cash handling and register accuracy, and working with the team to meet daily goals.