Store Shift Lead — Lead a Guest-First Team & Grow

Sapp Bros., Inc.; Sidney (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Gym membership reimbursement

Gas discount (25¢/gal)

Job summary

Sapp Bros., Inc. in Sidney, NE seeks a Store Shift Lead to supervise a team and deliver outstanding guest experiences. You will oversee a multi-department shift, coach teammates, greet guests, and ensure smooth operations.

This role emphasizes leadership, strong customer service, fast decision making, and adaptability across nights, weekends and holidays. The company offers competitive pay, growth opportunities, comprehensive benefits, and employee discounts including gas savings.

Qualifications

• Leadership role experience preferred in retail/food service.
• Strong customer service focused on guest satisfaction.
• Ability to motivate and lead a team.
• Ability to work under pressure with good decision making.
• Strong multitasking and attention to detail.
• Flexible scheduling including nights, weekends, holidays.

Responsibilities

• Greet guests and ensure a positive experience
• Lead, coach, and support team members
• Operate the POS and manage daily store operations
• Plan and create engaging merchandise displays
• Restock shelves, deli bar, coolers, and freezers
• Maintain a clean and safe environment, including trash removal and restroom cleaning
• Handle customer concerns and ensure 5-star service
• Assist with inventory, staff scheduling, and shift coverage
• Oversee janitorial and maintenance teams to meet cleanliness and safety standards

Skills

Leadership experience

Customer service

Team leadership

Decision making

Multitasking

Flexible scheduling

Job description

Sapp Bros., Inc. in Sidney, NE seeks a Store Shift Lead to supervise a team and deliver outstanding guest experiences. You will oversee a multi-department shift, coach teammates, greet guests, and ensure smooth operations.

This role emphasizes leadership, strong customer service, fast decision making, and adaptability across nights, weekends and holidays. The company offers competitive pay, growth opportunities, comprehensive benefits, and employee discounts including gas savings.