Store Shift Lead

Sapp Bros, Inc.; Sidney (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mission-driven culture

Competitive pay

Growth opportunities

Benefits package

Tuition assistance

Gym membership reimbursement

Gas discount

Job summary

Sapp Bros, Inc. is seeking a Store Shift Lead to guide and motivate a team while delivering outstanding guest experiences. You will oversee daily operations, coach staff, and ensure smooth service across departments in a fast-paced environment.

The role emphasizes leadership, problem solving, and maintaining high standards of cleanliness and safety. Competitive pay and opportunities for advancement are highlighted with comprehensive benefits.

Qualifications

• 1+ years of experience in a leadership or supervisory role (retail, restaurant, or similar preferred)
• Strong customer service skills with a focus on guest satisfaction
• Leadership and communication skills that motivate a team
• Ability to work efficiently and make decisions under pressure
• Excellent multitasking skills and attention to detail
• Flexibility to work various shifts, including nights, weekends, and holidays

Responsibilities

• Greet guests and ensure a positive experience during shifts
• Lead, coach, and support team members throughout the shift
• Operate the point-of-sale register and manage daily store operations
• Plan and create engaging merchandise displays
• Restock shelves, deli bar, coolers, and freezers
• Maintain a clean and safe environment, including trash removal and restroom cleaning
• Handle customer concerns and ensure 5-star service
• Assist with inventory, staff scheduling, and shift coverage
• Oversee janitorial and maintenance teams to meet cleanliness and safety standards

Skills

Leadership

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Job description

• 1+ years of experience in a leadership or supervisory role (retail, restaurant, or similar preferred)
• Strong customer service skills with a focus on guest satisfaction
• Leadership and communication skills that motivate a team
• Ability to work efficiently and make decisions under pressure
• Excellent multitasking skills and attention to detail
• Flexibility to work various shifts, including nights, weekends, and holidays

Why You’ll Love Working at Sapp Bros.

• Mission-Driven Culture: Be part of a company focused on serving others and making a positive impact
• Competitive Pay: Excellent pay with opportunities for career advancement
• Growth Opportunities: We promote from within and provide clear pathways for professional development
• Comprehensive Benefits: Medical, dental, vision, life insurance, and 401(k) with company match
• Employee Perks: Tuition assistance, gym membership reimbursement, and exclusive discounts, including 25¢ off every gallon of gas and diesel
• Supportive Team Environment: Positive, respectful, and people-focused workplace

Requirements

Why You’ll Love This Job

We’re looking for a Store Shift Lead who enjoys leading teams, solving problems, and creating a great experience for every guest. At Sapp Bros., you’ll find the stability of a growing company, opportunities to advance, and leadership that values your contribution to our customers and community.

As a Shift Lead, you’ll oversee a team of associates, ensure smooth operations across all departments during your shift, and deliver outstanding service. This role offers the chance to develop your leadership skills in a fast-paced, people-focused environment.

What You’ll Do

• Greet guests and ensure a positive experience
• Lead, coach, and support team members throughout the shift
• Operate the point-of-sale register and manage daily store operations
• Plan and create engaging merchandise displays
• Restock shelves, deli bar, coolers, and freezers
• Maintain a clean and safe environment, including trash removal and restroom cleaning
• Handle customer concerns and ensure 5-star service
• Assist with inventory, staff scheduling, and shift coverage
• Oversee janitorial and maintenance teams to meet cleanliness and safety standards

Desired Pay

Hourly: 16.00-18.00