Store Shift Lead: Elevate Service & Ops

Hispanic Alliance for Career Enhancement; Chagrin Falls (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a part-time Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. When managers are unavailable, you lead staff, oversee opening and closing procedures, and ensure smooth operations.

You will supervise activities, assist customers, price and stock merchandise, and maintain a friendly shopping environment. Available shifts include early mornings, overnights and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Experience as a retail supervisor.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Retail supervisor experience

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. When managers are unavailable, you lead staff, oversee opening and closing procedures, and ensure smooth operations.

You will supervise activities, assist customers, price and stock merchandise, and maintain a friendly shopping environment. Available shifts include early mornings, overnights and weekends.