Store Shift Lead: Elevate Service & Operations

CVS Health; New York (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering strong store execution and customer service. When managers are not onsite, you will lead staff, ensure opening and closing procedures are completed, and sustain daily store performance.

You will supervise a team, coordinate with management, assist customers, and uphold CVS’s service standards. The role is full-time with a typical 40-hour schedule and comprehensive benefits.

Qualifications

• Deductive reasoning and analytical skills are required.
• Strong communication and supervision abilities are essential.
• Willingness to work a flexible schedule, including early mornings, overnights, weekends, and overtime.

Responsibilities

• Lead store staff when no manager is present and ensure smooth operations.
• Supervise crew by assigning, directing, and following up on tasks.
• Communicate effectively with management and crews.
• Assist customers and promote CVS customer service culture.
• Maintain confidentiality of customer information.
• Price merchandise and stock shelves; manage displays and inventories.
• Reset departments following planograms and seasonal changes.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexibility

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering strong store execution and customer service. When managers are not onsite, you will lead staff, ensure opening and closing procedures are completed, and sustain daily store performance.

You will supervise a team, coordinate with management, assist customers, and uphold CVS’s service standards. The role is full-time with a typical 40-hour schedule and comprehensive benefits.