Store Shift Lead: Elevate Customer Experience & Ops

Walgreens Co.; Ormond Beach (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Ormond Beach, Florida, is seeking a dedicated team member to open and close the store in the absence of management. You will handle day-to-day cash processes, assist customers, and maintain store conditions and pricing per policy.

The role emphasizes delivering a friendly customer experience, supporting store operations, inventory, merchandising, and vendor coordination while adhering to state regulations and company procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate cash handling, pricing changes, and displays per policy; collaborates with managers on order exceptions and vendor deliveries.
• Assists with inventory counts, pricing, merchandising, and store cleanliness; supports external and internal communications.

Skills

Leadership experience

Customer service

Communication

Tools

Cash register system

Job description

Walgreens Co. in Ormond Beach, Florida, is seeking a dedicated team member to open and close the store in the absence of management. You will handle day-to-day cash processes, assist customers, and maintain store conditions and pricing per policy.

The role emphasizes delivering a friendly customer experience, supporting store operations, inventory, merchandising, and vendor coordination while adhering to state regulations and company procedures.