Store Shift Lead: Elevate Customer Experience & Operations

Walgreens; Fredericksburg (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fredericksburg, TX is seeking a team member to open and close the store in the absence of management, handle cash, and ensure floor and stock room are ready for the business day. You will greet customers, resolve issues, process returns, and maintain accurate inventory, pricing, and displays to support a distinctive Walgreens experience.

Requirements include at least one year of leadership or supervisory experience, fluency in English, and valid PTCB certification or pharmacy

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Obtain and maintain valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested.
• Register all related sales on assigned cash register, including recording errors and price modifications.
• Assist with reviewing order exceptions on release day and support reverse logistics.
• Assist in evaluating and developing displays, including promotions and stock revisions.
• Maintain accurate inventory counts across departments, stockroom, and overstock locations.
• Support proper pricing signage and compliance with local regulations.

Skills

Leadership

Customer service

Cash handling

Job description

Walgreens in Fredericksburg, TX is seeking a team member to open and close the store in the absence of management, handle cash, and ensure floor and stock room are ready for the business day. You will greet customers, resolve issues, process returns, and maintain accurate inventory, pricing, and displays to support a distinctive Walgreens experience.

Requirements include at least one year of leadership or supervisory experience, fluency in English, and valid PTCB certification or pharmacy