Store Shift Lead: Customer Experience & Ops

Walgreens; Largo (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Largo, FL is seeking a dedicated team member to help open and close the store when management is not present, ensuring all systems start correctly and cash handling is performed accurately. You will engage customers, assist with merchandise, and support backdoor deliveries as needed.

The role focuses on delivering a distinctive Walgreens customer experience, mentoring teammates on service best practices, and maintaining accurate inventory, pricing signage, and store appearance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, handling required systems start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change to registers.
• Engage customers and patients with a friendly shopping experience and assist with products and services.
• Model and share customer service best practices to deliver a distinctive Walgreens experience.
• Hold store keys and oversee backdoor access for deliveries as needed.
• Assist with vendor orders, pricing updates, and basic department displays and stock rotations.
• Maintain accurate inventory counts and ensure proper signage and local compliance.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Largo, FL is seeking a dedicated team member to help open and close the store when management is not present, ensuring all systems start correctly and cash handling is performed accurately. You will engage customers, assist with merchandise, and support backdoor deliveries as needed.

The role focuses on delivering a distinctive Walgreens customer experience, mentoring teammates on service best practices, and maintaining accurate inventory, pricing signage, and store appearance.