Store Shift Lead: Customer Experience & Operations

Walgreens; Woodinville (WA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Walgreens in Woodinville, WA is seeking an on-site store associate responsible for opening and closing the store in the absence of management, handling cash, and ensuring the floor and stock room are ready for the business day.

Responsibilities include processing returns, refunds, cash drops, and providing change at registers, while delivering a distinctive and delightful customer experience to shoppers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• Knowledge of store inventory control is preferred.

Responsibilities

• Open and close the store in the absence of management, with all required systems start-ups and cash handling.
• Process returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Assist with inventory, pricing, merchandising, and displays to support store operations.
• Support pharmacy out window and ensure compliance with regulations as required.

Skills

Leadership

Customer service

Retail experience

Job description

Walgreens in Woodinville, WA is seeking an on-site store associate responsible for opening and closing the store in the absence of management, handling cash, and ensuring the floor and stock room are ready for the business day.

Responsibilities include processing returns, refunds, cash drops, and providing change at registers, while delivering a distinctive and delightful customer experience to shoppers and patients.