Store Shift Lead & Customer Experience Coach

Walgreens; Springfield, Northern (MA, KY); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Springfield is seeking a store associate who can open and close the store, handle cash, and assist with daily operations while delivering a distinctive customer experience. The role involves greeting customers, resolving questions, and helping with backroom tasks and inventory management.

The ideal candidate has at least one year of leadership or key holder experience, strong English skills, and familiarity with POS transactions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and POS transactions.

Responsibilities

• Open and close the store, start-up systems, and cash handling.
• Engage customers and resolve issues to ensure a positive experience.
• Assist with vendor deliveries and backroom operations.
• Maintain inventory counts and pricing; ensure signage.

Skills

Leadership

Customer service

Cash handling

Store operations

English proficiency

Tools

POS system

Job description

Walgreens in Springfield is seeking a store associate who can open and close the store, handle cash, and assist with daily operations while delivering a distinctive customer experience. The role involves greeting customers, resolving questions, and helping with backroom tasks and inventory management.

The ideal candidate has at least one year of leadership or key holder experience, strong English skills, and familiarity with POS transactions.