Store Shift Lead & Customer Experience Champion

Walgreens; Eastpointe (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Eastpointe, MI seeks a capable team member to support store operations and customer experience. The role covers opening/closing, cash handling, and assisting with inventory, pricing, and displays to ensure smooth daily business.

The position requires at least one year of leadership or retail key holder experience and fluent English, with responsibilities spanning customer service, back-end checks, and adherence to store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, handling required systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe, providing change as requested to registers.
• Engages customers and patients to deliver a distinctive customer experience.
• Helps manage inventory, pricing, signage, and stock rotates using FIFO methods.
• Ensures compliance with state/local laws on regulated products and maintains store appearance and cleanliness.

Skills

Leadership

Tools

POS systems

Job description

Walgreens in Eastpointe, MI seeks a capable team member to support store operations and customer experience. The role covers opening/closing, cash handling, and assisting with inventory, pricing, and displays to ensure smooth daily business.

The position requires at least one year of leadership or retail key holder experience and fluent English, with responsibilities spanning customer service, back-end checks, and adherence to store policies.