Store Shift Lead — Cash, Service & Training

Houchens-Food-Group,-Inc.; Bowling Green (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens-Food-Group, Inc. is seeking a Store Key Holder to manage opening and closing procedures, supervise daily shifts, and deliver exceptional customer service in a fast-paced retail environment.

The role requires strong cash handling accuracy, reliability, and the ability to train new staff, maintain a clean store, and respond promptly to customer inquiries while upholding company policies.

Qualifications

• Excellent communication and interpersonal abilities.
• Attention to detail and high accuracy in cash handling.
• Ability to work independently and make decisions confidently.
• Flexibility to work varied shifts, including opening and closing hours.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Open and close the store per procedures, ensuring security and readiness.
• Handle cash deposits accurately, adhering to cash policies.
• Lead daily shift operations, supervising team and customer service.
• Assist in training and mentoring new staff.
• Maintain a clean, organized, welcoming store environment.
• Address customer inquiries and resolve issues promptly and professionally.
• Support inventory management and stock replenishment as needed.
• Follow all company policies and procedures to ensure compliance and safety.

Skills

Communication

Interpersonal skills

Attention to detail

Independent work

Flexibility

Reliability

Math skills

Tools

POS systems

Job description

Houchens-Food-Group, Inc. is seeking a Store Key Holder to manage opening and closing procedures, supervise daily shifts, and deliver exceptional customer service in a fast-paced retail environment.

The role requires strong cash handling accuracy, reliability, and the ability to train new staff, maintain a clean store, and respond promptly to customer inquiries while upholding company policies.