KEY HOLDER

Houchens-Food-Group,-Inc.; Bowling Green (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens-Food-Group, Inc. is seeking a Store Key Holder to manage opening and closing procedures, supervise daily shifts, and deliver exceptional customer service in a fast-paced retail environment.

The role requires strong cash handling accuracy, reliability, and the ability to train new staff, maintain a clean store, and respond promptly to customer inquiries while upholding company policies.

Qualifications

• Excellent communication and interpersonal abilities.
• Attention to detail and high accuracy in cash handling.
• Ability to work independently and make decisions confidently.
• Flexibility to work varied shifts, including opening and closing hours.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Open and close the store per procedures, ensuring security and readiness.
• Handle cash deposits accurately, adhering to cash policies.
• Lead daily shift operations, supervising team and customer service.
• Assist in training and mentoring new staff.
• Maintain a clean, organized, welcoming store environment.
• Address customer inquiries and resolve issues promptly and professionally.
• Support inventory management and stock replenishment as needed.
• Follow all company policies and procedures to ensure compliance and safety.

Skills

Communication

Interpersonal skills

Attention to detail

Independent work

Flexibility

Reliability

Math skills

Tools

POS systems

Job description

Description

Store Key Holder

Key Responsibilities:

• Open and close the store according to established procedures, ensuring security and readiness for business
• Handle cash deposits accurately and responsibly, adhering to cash handling policies
• Lead daily shift operations, supervising team members and ensuring excellent customer service
• Assist in training and mentoring new staff members
• Maintain a clean, organized, and welcoming store environment
• Address customer inquiries and resolve issues promptly and professionally
• Support inventory management and stock replenishment as needed
• Follow all company policies and procedures to ensure compliance and safety

Skills and Qualifications:

• Previous retail or customer service experience preferred
• Excellent communication and interpersonal abilities
• Attention to detail and high level of accuracy in cash handling
• Ability to work independently and make decisions confidently
• Flexibility to work varied shifts, including opening and closing hours
• Basic math skills and familiarity with POS systems are a plus
• Reliable, responsible, and trustworthy

Join our dynamic team and contribute to creating a positive shopping experience for our customers. We value growth, teamwork, and dedication, offering opportunities for advancement and development within our organization.