Store Service Lead - Training, Leadership & Daily Pay

Automatic Data Processing, Inc.; Bryan (TX); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay Partner

Uniforms provided

Free fountain drinks on shift

Health insurance

Descrizione del lavoro

TXB is seeking a Lead Customer Service Associate to support store management in completing daily store tasks. The role involves cash register duties, customer service, housekeeping, and other related functions to ensure an exceptional shopping experience.

You will guide and train team members, balance cash, and handle returns while upholding TXB values of authenticity and hospitality. The position emphasizes reliability, teamwork, and the ability to lead in a fast-paced retail environment, with

Competenze

• Customer relationship experience is required
• Successful completion of on-the-job training
• Ability to lift up to 50 pounds
• Prolonged standing and working on cash register or related equipment
• May need to work nights, weekends, and holidays on a rotating basis
• Ability to perform repetitive movements over long periods of time
• Basic computer skills with the ability to operate multiple devices
• Understand various computer software programs such as Microsoft Excel, Outlook, and Word
• Have a good understanding of register systems, troubleshooting, and back office software

Mansioni

• Provide exceptional customer service and lead store operations
• Balance cash register at shift start and end
• Assist customers with questions, returns, or price discrepancies
• Train and supervise team members on policies and procedures
• Lead store activities in absence of the General Manager
• Replenish products and ensure in-stock conditions
• Maintain store housekeeping and cleanliness
• Engage in store marketing programs and promotions
• Check in vendors according to procedures
• Provide leadership and professionalism to the team
• Report unsafe activities to supervisor or HR

Conoscenze

Customer relationship

Basic computer skills

Train others

Lead and supervise

Reliability and punctuality

Descrizione del lavoro

TXB is seeking a Lead Customer Service Associate to support store management in completing daily store tasks. The role involves cash register duties, customer service, housekeeping, and other related functions to ensure an exceptional shopping experience.

You will guide and train team members, balance cash, and handle returns while upholding TXB values of authenticity and hospitality. The position emphasizes reliability, teamwork, and the ability to lead in a fast-paced retail environment, with