Store Security & Guest Experience Lead

Brobston Group LLC; Red Bank (NJ); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Brobston Group LLC in Red Bank, NJ is seeking a Security / Brand Ambassador to maintain a secure environment for clients and employees while delivering a positive customer experience. You will act as the first point of contact, support store operations, and partner with management to protect assets and enhance service outcomes.

This role requires basic computer skills, a high school diploma, authorization to work in the U.S., and the ability to work retail hours including nights, weekends, and

Qualifications

• High school diploma or equivalent required.
• Basic computer skills required.
• Authorization to work in the United States.
• Ability to work retail store hours including nights, weekends and holidays.
• Experience in retail or security environments preferred.
• Minimum one year prior security related experience preferred.

Responsibilities

• Serve as first point of contact and represent the brand during customer interactions.
• Support store sales by deepening client relationships and driving loyalty.
• Perform security duties to deter theft and respond to incidents and emergencies.
• Follow and enforce security systems procedures including alarm tests and inspections.
• Carry out opening and closing procedures and other operational tasks.
• Assist with facilities repairs and communicate issues to the store team.
• Complete required reports and follow incident management program procedures.

Skills

Basic computer skills

Education

High school diploma

Job description

Brobston Group LLC in Red Bank, NJ is seeking a Security / Brand Ambassador to maintain a secure environment for clients and employees while delivering a positive customer experience. You will act as the first point of contact, support store operations, and partner with management to protect assets and enhance service outcomes.

This role requires basic computer skills, a high school diploma, authorization to work in the U.S., and the ability to work retail hours including nights, weekends, and