Store Sales Team Lead - Customer Experience

GPM Investments; Alliance (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

GPM Investments' Handy Mart in Alliance, NC seeks a Sales Associate Team Leader to deliver outstanding customer service while guiding a frontline team. You will greet customers, manage transactions, and support shift operations with accuracy and urgency.

Ideal candidates are 18+, proficient in English, with basic math skills and the ability to lift up to 50 lbs. You will train staff, ensure cash control, and uphold store standards across shifts.

Qualifications

• Must be 18 years or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, multiplication).
• Ability to lift 50 lbs occasionally.

Responsibilities

• Greets customers and provides fast, friendly service.
• Rings sales and handles cash, returns, and exchanges.
• Assist with shift changes and cash drawer checks.
• Process money orders, credit card purchases, checks, and lottery sales.
• Check IDs for restricted sales and stock replenishment.
• Maintain cleanliness and sanitation of equipment and areas.

Skills

Customer service

English proficiency

Cash handling

Basic math

Job description

GPM Investments' Handy Mart in Alliance, NC seeks a Sales Associate Team Leader to deliver outstanding customer service while guiding a frontline team. You will greet customers, manage transactions, and support shift operations with accuracy and urgency.

Ideal candidates are 18+, proficient in English, with basic math skills and the ability to lift up to 50 lbs. You will train staff, ensure cash control, and uphold store standards across shifts.