Sales Associate Team Leader

GPM Investments; Alliance (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

GPM Investments' Handy Mart in Alliance, NC seeks a Sales Associate Team Leader to deliver outstanding customer service while guiding a frontline team. You will greet customers, manage transactions, and support shift operations with accuracy and urgency.

Ideal candidates are 18+, proficient in English, with basic math skills and the ability to lift up to 50 lbs. You will train staff, ensure cash control, and uphold store standards across shifts.

Qualifications

• Must be 18 years or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, multiplication).
• Ability to lift 50 lbs occasionally.

Responsibilities

• Greets customers and provides fast, friendly service.
• Rings sales and handles cash, returns, and exchanges.
• Assist with shift changes and cash drawer checks.
• Process money orders, credit card purchases, checks, and lottery sales.
• Check IDs for restricted sales and stock replenishment.
• Maintain cleanliness and sanitation of equipment and areas.

Skills

Customer service

English proficiency

Cash handling

Basic math

Job description

Sales Associate Team Leader

Location : Address

13841 NC Hwy 55

Location : Location

US-NC-Alliance

Brand

Handy Mart

Position Type

Full-Time

Shift

All Shifts

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned

Qualifications

• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace