Store Sales & Service Leader

West Elm; San Ramon (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Generous discount on all Williams-Sonoma, Inc. brands

401(k) plan and investment opportunities

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

West Elm in San Ramon, California, is seeking an Assistant Manager of Sales and Service to enhance customer experiences while supporting the management team. This role involves leading a sales team, ensuring appropriate staffing, and resolving client service issues effectively.<\/p>

The successful candidate will have strong communication and leadership skills along with 2-3 years of retail or management experience. This full-time position offers competitive pay of $25.00-$30.00 per hour, along with other benefits including a generous discount and health insurance.

Qualifications

• 2-3 years of experience in retail sales or management in a customer service field.
• Ability to creatively identify challenges and develop action plans.

Responsibilities

• Lead the store team to create an exceptional experience for customers.
• Ensure the sales floor is effectively staffed and prioritize customer experiences.
• Coach staff on customer service principles and resolve client service issues.

Skills

Excellent communication, organization and leadership skills

Superior critical thinking skills

Great time management skills

2-3 years of previous retail sales experience

Job description

West Elm in San Ramon, California, is seeking an Assistant Manager of Sales and Service to enhance customer experiences while supporting the management team. This role involves leading a sales team, ensuring appropriate staffing, and resolving client service issues effectively.<\/p>

The successful candidate will have strong communication and leadership skills along with 2-3 years of retail or management experience. This full-time position offers competitive pay of $25.00-$30.00 per hour, along with other benefits including a generous discount and health insurance.