Growth-Driven Retail Assistant Manager

Citi Trends; Kalamazoo (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Job summary

Citi Trends is seeking an Assistant Store Manager in Kalamazoo to support daily store operations, lead the team, and assist with staffing and development. You will partner with the Store Manager to drive sales, ensure service standards, and maintain a compliant, engaging store environment.

The role emphasizes hiring coordination, coaching staff, and maintaining operational excellence across inventory, cash handling, and loss prevention.

Qualifications

• High School Diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to meet sales goals, customer experience standards, and operational expectations.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

People Leadership

Hiring Support

Customer Focus

Operational Accountability

Time Management

Adaptability

Education

High School Diploma

Job description

Citi Trends is seeking an Assistant Store Manager in Kalamazoo to support daily store operations, lead the team, and assist with staffing and development. You will partner with the Store Manager to drive sales, ensure service standards, and maintain a compliant, engaging store environment.

The role emphasizes hiring coordination, coaching staff, and maintaining operational excellence across inventory, cash handling, and loss prevention.