Store Sales Leader & Guest Experience Champion

American Eagle Outfitters Inc.; Walnut Creek (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

40% off AE/Aerie products

Store contests with free merchandise

Job summary

American Eagle Outfitters Inc. in Walnut Creek, CA is seeking a full-time Sales Leader to support the Store Leadership Team with LOD shifts and ensure a stellar guest experience.

You will manage daily operations, train and motivate associates, and drive strong sales results while upholding our brand standards and values. You will also lead and coach the team, recruit and develop talent, maintain store standards, and ensure guest readiness.

Qualifications

• You've led teams in a retail management role previously - #practicemakesperfect!
• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
• Business acumen? You've got it!
• You have flexible availability - you're available to work when the guest shops!
• You love AE and Aerie products!

Responsibilities

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

Job description

American Eagle Outfitters Inc. in Walnut Creek, CA is seeking a full-time Sales Leader to support the Store Leadership Team with LOD shifts and ensure a stellar guest experience.

You will manage daily operations, train and motivate associates, and drive strong sales results while upholding our brand standards and values. You will also lead and coach the team, recruit and develop talent, maintain store standards, and ensure guest readiness.