Store Sales Leader: Customer Experience & Growth

The Michael's Companies; Estero (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Flexible spending accounts

Job summary

The Michael's Companies in Estero, Florida is seeking a Full-Time Sales Manager to lead and champion a high-performing selling culture across the store. This role will drive strong sales results and ensure an engaging customer experience.

The ideal candidate will oversee front-end and service operations, supporting the achievement of key sales and service KPIs through effective leadership and customer-focused coaching. Responsibilities include managing adherence to company standards, training team members, and executing operational tasks efficiently.

Qualifications

• 3+ years of retail leadership experience.
• Ability to model and coach customer experience behaviors.
• Skills in operational execution and KPI management.

Responsibilities

• Lead and manage adherence to SOPs and Company programs.
• Ensure consistent execution of store conditions and results.
• Train, coach, and develop team members across departments.
• Drive sales excellence and operational standards.

Skills

Retail leadership

Customer service

Team development

Sales management

Job description

The Michael's Companies in Estero, Florida is seeking a Full-Time Sales Manager to lead and champion a high-performing selling culture across the store. This role will drive strong sales results and ensure an engaging customer experience.

The ideal candidate will oversee front-end and service operations, supporting the achievement of key sales and service KPIs through effective leadership and customer-focused coaching. Responsibilities include managing adherence to company standards, training team members, and executing operational tasks efficiently.