Sales Coach & Client Relations Leader

Brobston Group; Troy (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Brobston Group in Troy, MI seeks a dynamic retail supervisor to deliver an elevated customer experience, build client relationships, and consistently meet personal sales goals. The role supports store leadership through coaching, training promotion, and maintaining store standards.

You will mentor sales associates, ensure stock presentation, handle daily tasks, and assist with opening and closing procedures while delivering excellent service.

Qualifications

• Relevant work experience preferred.
• Strong communication, interpersonal, analytical and business skills.
• Ability to guide and motivate individuals and contribute to staff development.
• Ability to use registers and computers, stand and walk for extended periods, lift up to 30 pounds and climb a ladder.

Responsibilities

• Build clientele, provide value-added service and meet or exceed sales goals.
• Mentor and coach sales associates, share training needs and support team development.
• Maintain visual presentation and merchandise, including stock maintenance and floor changes.
• Support daily store tasks, opening and closing procedures, and returns and exchanges when needed.

Skills

Communication skills

Interpersonal skills

Analytical skills

Business acumen

Staff development

POS terminals

Stock management

Tools

POS terminals

Job description

Brobston Group in Troy, MI seeks a dynamic retail supervisor to deliver an elevated customer experience, build client relationships, and consistently meet personal sales goals. The role supports store leadership through coaching, training promotion, and maintaining store standards.

You will mentor sales associates, ensure stock presentation, handle daily tasks, and assist with opening and closing procedures while delivering excellent service.