Store Sales Lead: Inspire Fans, Elevate KPIs

Pandora Jewelry; Durham (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Pandora in Durham, United States is seeking a Sales Lead to immerse in our brand, culture, and products and drive exceptional customer experiences. You will support Managers and Sales Associates to deliver store success and brand loyalty.

The role requires a results-driven seller with 2+ years in high-performance environments, strong communication, and the ability to coach a team while meeting KPIs. Flexible hours, including nights and weekends, are expected.

Qualifications

• 2+ years of experience in a high-performance selling environment.
• Care in communication skills—written and verbal.
• Ability to charm and connect with people at all levels of the organization.

Responsibilities

• Exceed store sales goals by building genuine connections with fans.
• Represent the brand as an extraordinary ambassador and culture keeper.
• Deliver memorable shopping moments with product knowledge and brand loyalty.
• Provide real-time feedback to empower the team to hit KPIs.
• Coach and inspire the sales team to achieve store performance.

Skills

Results-oriented seller

Communication skills

Analytical thinking

Time management

Customer engagement

Tools

Microsoft Office 365 Suite

Retail POS systems

Job description

Pandora in Durham, United States is seeking a Sales Lead to immerse in our brand, culture, and products and drive exceptional customer experiences. You will support Managers and Sales Associates to deliver store success and brand loyalty.

The role requires a results-driven seller with 2+ years in high-performance environments, strong communication, and the ability to coach a team while meeting KPIs. Flexible hours, including nights and weekends, are expected.