Sales Lead: Brand Experience & Team Growth (Bonus + 401k)

Pandora; Gaithersburg (MD); On-site; USD 24,039 - 30,100; Full time

Benefits offered by this job

Base + bonus

401(k) plan

Job summary

Pandora in Gaithersburg, MD is seeking a Sales Lead to drive store performance and fan engagement. You will support Managers and Sales Associates, delivering exceptional in‑store experiences aligned with Pandora’s brand.

Expect opportunities to coach the team, exceed sales targets, and build lasting customer relationships while showcasing product knowledge and brand loyalty. A flexible schedule with nights and weekends is required.

Qualifications

• Minimum 2 years of experience in a high‑performance selling environment.
• Strong written and verbal communication skills with genuine care for customers.
• Ability to connect with people at all levels of the organization.
• Analytical mindset and business acumen to deliver positive results.
• Excellent time management and prioritization, with ability to adapt quickly.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with fans.
• Embrace the store culture and act as an extraordinary brand ambassador.
• Deliver memorable shopping moments through product knowledge and loyalty building.
• Coach and inspire the sales team with real‑time feedback to hit KPI goals.
• Foster lasting connections beyond transactions to create loyal fans.

Skills

Sales experience

Customer service

Communication

Time management

MS Office 365

POS systems

Tools

MS Office 365

POS systems

Job description

Pandora in Gaithersburg, MD is seeking a Sales Lead to drive store performance and fan engagement. You will support Managers and Sales Associates, delivering exceptional in‑store experiences aligned with Pandora’s brand.

Expect opportunities to coach the team, exceed sales targets, and build lasting customer relationships while showcasing product knowledge and brand loyalty. A flexible schedule with nights and weekends is required.