Store Sales Lead: Customer Experience & Team Coach

Colonial Group; Fort Collins (CO); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Shoe discounts

Relaxed dress code

Daily pay via Dayforce Wallet

Transfer across 850+ stores

Career development support

Employee assistance programs

Résumé du poste

Caleres’ Famous Footwear division seeks a Sales Lead to deliver exceptional customer experiences, coach selling behaviors, and drive store performance. You will manage tasks, inventory, and opening/closing duties while fostering a welcoming, team-driven atmosphere.

This role rewards passion for shoes and a strong sense of ownership. You will mentor teammates, uphold store standards, and celebrate both individual and team successes in a dynamic retail environment.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsabilités

• Inspire that Famous Feeling: foster a culture of caring and camaraderie and coach selling behaviors to strengthen Customer Connection.
• Elevate to Your Goal-Crushing Era: drive sales with accountability and determination to hit goals.
• Ace Retail Operations: master store operations, pricing, inventory, opening/closing duties, and keep the store inviting.
• Connect the Dots: adhere to company policies and collaborate with partners to accomplish tasks.
• Be a Famous Culture Influencer: embody customer-focused culture and deliver outstanding service.
• Bring the Positive Vibes: promote diversity, inclusivity, and a proactive mindset across the team.
• Be a Shoe-off: expertly match customers with styles for the perfect fit and Famous Feeling.

Connaissances

Retail knowledge

Team leadership

Mentoring

Flexible schedule

Basic computer skills

Customer service

Formation

High school diploma

Description du poste

Caleres’ Famous Footwear division seeks a Sales Lead to deliver exceptional customer experiences, coach selling behaviors, and drive store performance. You will manage tasks, inventory, and opening/closing duties while fostering a welcoming, team-driven atmosphere.

This role rewards passion for shoes and a strong sense of ownership. You will mentor teammates, uphold store standards, and celebrate both individual and team successes in a dynamic retail environment.